Mispricing tickets and allowing the aftermarket to be so good and efficient IS exactly the same analogy as labels and peer to peers.

Why is it so hard to give things to consumers the way they want it?
Beats me.

I used the TM website to order Radiohead tickets for their last show through Toronto. After plugging in that STUPID security, anti-bot code (that contains words that either don’t exist in the English language or are words that I’ve never heard in my lifetime — which consequently slow down such an urgent process as ordering popular tickets) two dozen times I finnnnallly got tickets. I proceeded to the section whereby you select how you want to receive those tickets. I then got BOOTED OUT of the entire process; my ass kicked back to the main TM home page. I was irate. I phoned and phoned TM to no avail. I basically got told to effectively go fuck myself.

How about ordering "best available" tickets for the last Nine Inch Nails show that went through town? The moment I discovered that the nosebleed tix in my possession miiigggght not be the "best available" was when my friend bought *better* tickets a couple of days before the show. Best available? How about: "Most random."

Here is another example of the crap people have to deal with.

My good friend Terri is a huge Arcade Fire fan. The band is coming to town (Portland), so she goes to the band’s website and gets the "pre-sale code."

The day before tickets officially go on sale, she goes to Ticketmaster’s website, enters her pre-sale code in the space provided by Ticketmaster, gives them her credit card number, buys two tickets. Ticketmaster gives her a confirmation number and everything.

The next day tickets go on sale to the general public and the show sells out.

The day after that, Ticketmaster calls her at home to tell her that the pre-sale has been "cancelled," her confirmation number is no good, and tickets will not be mailed to her.

Now she can’t go to the show. Good job Ticketmaster!